I am consistently working on the website, feel free to explore it.

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Welcome to my website!

My journey into the world of IT began in an era of dial-up tones and CRT monitors, watching my father navigate the intricacies of our Windows 95 machine. When Windows 98 arrived, I was old enough to explore that glowing desktop myself, captivated by the seemingly endless possibilities hidden within each click, each program opening like a gateway. That whirring sound of the computer booting up was like igniting a portal to uncharted territories, a magical feeling that first sparked my lifelong fascination. While my allegiances don't necessarily lie with Microsoft today, there's no denying the profound impact its early operating systems had on my path. This website, themed after the iconic Windows XP – arguably the most ubiquitous OS ever – is a tribute to those foundational experiences and the operating system that solidified my passion for technology. So, come on in, have a look around, and thanks for stopping by!


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Joel Ramirez

Technical Support & System Administration | Ensuring Seamless Operations

I am a goal-oriented and positive professional seeking a role that fosters continuous learning and career satisfaction. Consistently motivated to excel and contribute a friendly, collaborative spirit.

Experience

I am a driven and dedicated IT professional with a passion for people and technology. I have extensive experience in technical support and system administration, demonstrated through my tenure at Google as a Technical Operations Engineer, where I provided world-class support and drove process improvements. I have a proven ability to troubleshoot complex issues, manage projects, and collaborate effectively across teams. I possess strong technical skills in system deployment, hardware troubleshooting, and customer support.

Certifications:

  • CompTIA Network+ ce Certification
  • Fundamentals of Project Planning and Management
  • CompTIA A+

I am bilingual in Spanish and have experience managing a project focused on technology education in Latin America. My prior experience includes technical support roles in education, with expertise in device management and vendor relations.

Education

Ashworth College
Associate of Science - AS, Computer and Information Sciences, General

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